Our reputation for delivering a highly personalised and professional service is a testament to our commitment to each and every client.
With over six decades of experience in recruitment, we have established strong, successful business relationships with a diverse range of clients, from small start-ups to large enterprises.
Our approach to recruitment is deeply rooted in relationship-building. Many of our original clients remain loyal to us, highlighting our ability to adapt and provide exceptional service over the years.
Whether you are a new client seeking our expertise or a long-standing partner who has been with us for two decades, you will experience the same level of dedication and excellence.
We believe that every client deserves the highest level of attention and care, which is why we treat each relationship with the utmost importance.
MasterStaff is one of the regions premier suppliers of Industrial, Warehouse and Manufacturing personnel.
We supply to a large variety of public and private sector organisations on a Temporary & Permanent basis.
Our commitment to total quality will be achieved through excellence in the following criteria:
- We will develop long term relationships with all clients, based on excellence of service and mutual profitability
- We will consistently meet our candidates and client’s expectations.
- We will guarantee to operate all our systems and procedures in accordance with our ISO accreditations
- We will fully adapt to our clients needs at all times
- We will maintain integrity in all our dealings
- We will endeavour to be the best in our field of operation
- We will listen to the client and adopt change where beneficial
- We will always remain competitive within our market place
- Dedicated Account Manager: Enjoy 24/7 contact with a dedicated account manager who provides personalised support and immediate assistance whenever needed.
- Comprehensive Full in-house Payroll Service: Benefit from our full in-house payroll service, ensuring accurate and timely payment without the hassle.
- In-House Training and Induction: We offer thorough training and induction processes to prepare candidates effectively for their roles.
- Safety and Compliance: We supply essential PPE, including safety boots and high-visibility vests, to ensure a safe working environment.
- On-Site Support: Our team provides on-site support to address any issues promptly and ensure smooth operations.
- Transport Solutions: We arrange transport for temporary staff, making commuting easier and reducing absenteeism.
- AWR Tracking: Our tracking systems ensure compliance with the Agency Workers Regulations (AWR), safeguarding your business and staff.
- Instant Response: Receive quick responses to your needs, including out-of-hours support with mobile contact for urgent matters.
- Advanced Reporting Systems: Our staff reporting and attendance systems keep you informed and in control of workforce management.
- Monthly Revision Meetings: We hold regular meetings to review performance, discuss any issues, and plan for future needs.
- Thorough Candidate Screening: We pre-screen and interview candidates face-to-face, ensuring only the most qualified are recommended for your roles.
- Proven Quality: Our track record of supplying high-quality staff is unmatched, with minimal staff absence rates and long-term retention.
- Enhanced Productivity: Our commitment to high standards leads to increased productivity and reduced disruption in your operations.
- Reputation for Excellence: We are dedicated to maintaining our excellent reputation and have long-standing relationships with many clients and candidates.
- Industry Expertise: We build a deep understanding of our clients’ businesses, allowing us to tailor our services to meet their specific needs.
- Successful Audits: We consistently achieve a 100% success rate on all external audits conducted by the REC and ALP.
- Unmatched Service Quality: Our high-quality service and personnel standards are unparalleled in the recruitment industry.
Production
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Warehouse & Logistics
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Waste, Recycling & Grounds Maintenance
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Office & Commercial
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Hospitality Services
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Engineering & Construction
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Driving & HGV
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Healthcare
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Whether your business needs urgent temporary staff support, or you’re struggling to find the ideal candidate for your permanent vacancy, contact us and one of our dedicated consultants will get in touch to talk you through how MasterStaff can help with ad-hoc, temporary and permanent staffing requirements.